Privacy Policy

Privacy Policy

WE ARE COMMITTED TO PROTECTING YOUR PERSONAL DATA

This privacy policy sets out how Lindean Guest House uses and protects any information that you give us when you use this website.The General Data Protection Regulation (GDPR) applies in the UK from 25th May, 2018. It replaces the 1998 Data Protection Act and introduces new rules on privacy notices, as well as processing and safeguarding personal data.

Lindean Guest House is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lindean Guest House may change this policy from time to time by updating this page and you should check it occasionally to ensure that you are happy with any changes.

This policy is effective from May 25th, 2018.

WE MAY COLLECT THE FOLLOWING INFORMATION:

- name and job title
- contact information including email address
- demographic information such as postcode
- other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, in particular for:

- Internal record keeping
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- We may contact you by email, phone, fax or mail.
- We may use the information to customise the website according to your interests.

WE ARE COMMITTED TO ENSURING YOUR INFORMATION IS SECURE

In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

CONTROLLING YOUR PERSONAL INFORMATION

You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes;
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@lindeanguesthouse.co.uk.

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

You may request details of personal information which we hold about you for which a small fee will be payable. If you would like a copy of the information held on you, please write to:  Lindean Guest House, 50 Rae Street, Dumfries, DG1 1JE. The person responsible for data protection within our organisation is Sally Mains.

If you believe that any information we are holding on you is incorrect or incomplete, please write or send an email as soon as possible. We will promptly correct any information found to be incorrect.